

# 立库异常处理

### 立库提升机入库异常托盘无法进入提升机

1.在wms平台禁用对应提升机

![CleanShot 2026-06-01 at 17.38.30@2x](assets/CleanShot 2026-06-01 at 17.38.30@2x.png)

2.在智世平台取消智世任务

![CleanShot 2026-05-29 at 09.16.21@2x](assets/CleanShot 2026-05-29 at 09.16.21@2x.png)

![CleanShot 2026-05-29 at 09.17.17@2x](assets/CleanShot 2026-05-29 at 09.17.17@2x.png)

4.智世平台如有未取消的子任务,点击子任务后面的强制完成

![CleanShot 2026-05-29 at 09.18.18@2x](assets/CleanShot 2026-05-29 at 09.18.18@2x.png)

![CleanShot 2026-05-29 at 09.19.05@2x](assets/CleanShot 2026-05-29 at 09.19.05@2x.png)

3.如现场判断需要进入提升机,需要将提升机调至检修模式

4.将托盘平整放在提升机入库口

5.在wms平台取消wms任务

![CleanShot 2026-05-29 at 09.19.59@2x](assets/CleanShot 2026-05-29 at 09.19.59@2x.png)

6.在海康平台绑定站点

一号提升机站点:0211520SS0225040

二号提升机站点:0228800SS0225040

![CleanShot 2026-06-01 at 17.42.58@2x](assets/CleanShot 2026-06-01 at 17.42.58@2x.png)

![CleanShot 2026-06-01 at 17.48.50@2x](assets/CleanShot 2026-06-01 at 17.48.50@2x.png)

7.在海康平台建立点到点的搬运任务,看A3和A4哪个站点无货就出到哪个站点

任务类型:Q7RUKU1

![CleanShot 2026-06-01 at 17.52.10@2x](assets/CleanShot 2026-06-01 at 17.52.10@2x.png)

8.小车将托盘搬走后,如提升机为检修模式需要恢复为自动模式,将提升机复位初始化启动

9.托盘到达站点并叉下后在wms平台操作解绑,并启用提升机

![CleanShot 2026-05-29 at 09.30.29@2x](assets/CleanShot 2026-05-29 at 09.30.29@2x.png)

![CleanShot 2026-06-01 at 18.00.12@2x](assets/CleanShot 2026-06-01 at 18.00.12@2x.png)

### 拣货站扫码后小车不回库

1.在wms平台查看子任务状态是否正常

如果HK_STATION_RELEASE这一步的状态为待释放说明没有接收到回库指令,此时可以点击旁边的回库按钮

如果遇见其他情况联系技术排查

![CleanShot 2026-06-01 at 18.01.18@2x](assets/CleanShot 2026-06-01 at 18.01.18@2x.png)

### 立库错误码(14:238)

![28a28b2190bab4e9b22c521e9c0ff0f3](assets/28a28b2190bab4e9b22c521e9c0ff0f3-9787914.png)

操作下系统复位



